Policies
Cancellation Policy
Plans change — here's how cancellations work.
48-Hour Cancellation Window
Cancellations made at least 48 hours before the scheduled tour are eligible for a full refund of the $20 reservation deposit per ATV.
Late Cancellations
Cancellations made less than 48 hours before the tour, or no-shows, forfeit the $20 reservation deposit per ATV. The deposit is non-refundable in those cases.
How to Cancel
Call or text us at (832) 228-5929 or email support@htownatvrentals.org. Include your reservation name and original tour date/time.
Weather
Tours run rain or shine. We only reschedule if lightning is present — at our discretion. If we cancel a tour for weather, your reservation is rebooked at no charge or fully refunded.